Once the Administrative Office receives a written Claim, the Administrative
Office will approve or deny the Claim based on Plan rules.
If the Claim is approved, the claimant will receive written notification acknowledging
the Claim and discussing the approval.
For example, if the Participant submits a completed Retirement Application
and all related materials to the Administrative Office and the Participant meets
all of the requirements for retirement, the Claim for retirement benefits will
be approved. The Participant will receive an acknowledgement letter detailing
receipt of the materials and when the retirement benefits will begin.
If the claimant’s Claim is denied, the claimant will receive written notification
acknowledging the Claim and explaining the denial based on Plan rules. If the
claimant is notified of denial of a Claim, he/she has 60 days following receipt
of the notice to appeal the determination. Appeals must be made in writing.
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