CORONAVIRUS/COVID-19 CHANGES AT THE PWGA AND HOW THEY WILL AFFECT YOU
In order to protect our employees from possible Coronavirus/COVID-19 exposure, effective this Monday, March 16, 2020, the PWGA offices will be closed until further notice. All employees will continue to work from home and everything but their physical presence will continue as always. We will update you weekly until the office reopens.
During this period, you can still call the Administrative Office number (818-846-1015) during normal business hours (8:30 am – 5:00 pm Pacific Time). All PWGA services will continue to be performed on Participants’ behalf, but as you might imagine, it is likely that it will take longer than usual to get a response; this will be true of email as well as phone communications.
Pension checks will go out in a timely manner, without interruption, and medical claims will continue to be processed as always.
In addition to contacting the PWGA by phone, each of the respective departments can be reached by email. If you have never used our encrypted email service, click the help button below to get started.
Send Encrypted Email Help Guide – Encrypted Email
If you are applying for a pension, we will make arrangements to conduct the initial meeting by phone. The Plan can assist you in completing your retirement application over the phone and via email, but Participants will need to handle their own notarization of Pension Application-related documentation, and then mail in the completed application to the PWGA.
Thank you for your consideration during this difficult time.
Jim Hedges
CEO